Help

Please read the following FAQ and Troubleshooting sections for answers to common problems. If you are still experiencing difficulties, contact the solution center at (877) 352-4357 or (404) 652-4357.


Frequently Asked Questions

I've forgotten my password. What can I do?

  • For assistance, please call your local help desk or the Solution Center at (877) 352-4357 or (404) 652-4357.

What if I do not have a username or a password?

  • You will need to contact your local help desk or the corporate solution center at (877) 352-4357, option 1. They will create an account for you and provide you with your login credentials.

How do I change my password?

  • When your password is about to expire you will be prompted to change your password. Note that you cannot initiate a password change. For assistance, please call your local help desk or the Solution Center at (877) 352-4357 or (404) 652-4357.

What if my account requires Two Factor Authentication?

  • If you are required to login with a security token then please click the "Secure ID Login" link on the previous page.

What intranet sites are available through myGP Internet Portal?

  • Once you login, the available sites and applications are listed in the <Select a Destination> drop-down menu.

How do I log out?

  • To ensure a secure log out, click the Logout link on the top right of your myGP portal page.

Get Support

If you are experiencing difficulties, contact your Inside Sales Representative by calling one of the numbers below.

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