Help
Please read the following FAQ for answers to common problems. If you are still experiencing difficulties, contact your Inside Sales Representative by clicking below.
Help Numbers
Region
Number
Northeast U.S.:
800-947-4497 (8:00AM - 5:00PM EST)
Southeast U.S.:
800-327-2344 (8:00AM - 5:00PM EST)
Pacific Southwest U.S.:
800-824-7503 (8:00AM - 5:00PM CST)
Pacific Northwest U.S.:
800-444-0092 (8:00AM - 5:00PM CST)
Eastern Canada:
800-387-6823 (8:00AM - 5:00PM EST)
Western Canada:
855-558-0092 (8:00AM - 5:00PM EST)
Midwest:
800-876-4746 (8:00AM - 5:00PM EST)
DensDeck©:
855-647-3325 (8:00AM - 5:00PM EST)
Central U.S.:
800-231-6060 x7709 (8:00AM - 5:00PM CST)
Frequently Asked Questions
I've forgotten my password. What can I do?
Use Forgot My Password
link to reset your password. If you are still having problems,
contact us at one of the numbers above.
What if I do not have a username or a password?
If you know who your Delegated Admin is for GPXpress©, they can set up your GPXpress© user account.
Otherwise, you can register here and we will forward your request
to your GPXpress© Delegated Admin.
How do I change my password?
When your password is about to expire you will be prompted
to change your password. You can also use the Reset My Password
link to reset your password.
How do I log out?
To ensure a secure log out, please close your entire browser, not just GPXpress© browser tab.
The GPXpress© application is not preforming as expected. How do I let someone know?
Please contact us via the Contact Us page within GPXpress so we can address the issue.
I am not able to log into GPXpress©. Who do I contact?
Please contact us at one of the numbers above by clicking the Help Numbers button.