Help
Please read the following FAQ and Troubleshooting sections for answers to
common problems. If you are still experiencing difficulties, contact the
Service Desk at (877) 352-4357 or (404) 652-4357.
Frequently Asked Questions
I've forgotten my password. What can I do?
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For assistance, please call your local help desk or the
Service Desk at (877) 352-4357 or (404) 652-4357.
What if I do not have a username or a password?
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You will need to contact your local help desk or the
corporate Service Desk at (877) 352-4357, option 1. They will create an
account for you and provide you with your login credentials.
How do I change my password?
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When your password is about to expire you will be prompted
to change your password. Note that you cannot initiate a password change. For
assistance, please call your local help desk or the Service Desk at (877)
352-4357 or (404) 652-4357.
What if my account requires Two Factor Authentication?
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If you are required to login with a security token then
please click the "Secure ID Login" link on the previous page.
What intranet sites are available through myGP Internet
Portal?
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Once you login, the available sites and applications are
listed in the <Select a Destination> drop-down menu.
How do I log out?
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To ensure a secure log out, click the Logout link on the
top right of your myGP portal page.